Returns & Exchanges

At Sweatband, we want you to be fully satisfied with your sports gear, which is why we offer a 30-day return policy for unused items in their original packaging. Whether you have changed your mind or received a faulty product, our team is here to ensure a smooth and efficient resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Place the items in their original manufacturer packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned equipment, we will process your refund or dispatch your exchange item within 5 to 7 business days.